It had a non explained problem & DID CLOSE2 people need an answerI do too

"Floydwho" wrote > It had a non explained problem & DID CLOSE well - what are you complaining about? <g> Seriously though, we need to know a lot more than that!version of WindowsAV in use would be helpful - you do have Anti-Virus running?Go to Event Viewer, and copy/past the log of the error in your response. What were you doing when it last crashed? - is it always the same thing? What changed on your system around the same time as the problem started? Software/hardware installs/changes/removals?? -- Noel Noel Paton | Nil Carborundum Illegitemi | CrashFixPC

AV is Norton Symantec Internet Security which is AV & Firewall Also running new Norton Utilities 14 to keep registry clean. OS is Windows XP Home OEM from Dell Patched to SP3 current today. With Windows Explorer open 1 level (My Computer right click;enter_ the next icon i click on mouse left click;;;& win Explorer CRASHES!!!!giving the popup measge "Windows Explorer experienced a Problem & must close now"......... Every time I do those outlined key strokes_

"Floydwho" wrote in message news:977a8e37-84c5-497e-a64b-8ff8eae932f6...> AV is Norton Symantec Internet Security which is AV & Firewall>>>> Also running new Norton Utilities 14 to keep registry clean.>>>> OS is Windows XP Home OEM from Dell Patched to SP3 current today.>>>> With Windows Explorer open 1 level (My Computer right click;enter_ the > next icon i click on mouse left click;;;& win Explorer CRASHES!!!!>> giving the popup measge "Windows Explorer experienced a Problem & must > close now".........>>>> Every time I do those outlined key strokes_> A glorious recipe for disaster - NIS AND a Norton registry cleaner.I couldn't wish a worse combination on my worst enemy!UNINSTALL ALL NORTON PRODUCTSRun the Norton Removal Tool. Does the system work properly now? If so, then you have a decision to make - whether to reinstall Norton. -- Noel Noel Paton | Nil Carborundum Illegitemi | CrashFixPC

In Place of Norton, What would you recommend ?? AVG Free & Microsoft Security Essentials ????? a MCafee Boxed Suite from My local Wal-Mart ????

On Mon, 24 May 2010 14:52:57 +0000, Floydwho wrote: > In Place of Norton,> > What would you recommend ?? AVG Free & Microsoft Security Essentials ????? a MCafee Boxed Suite from My local Wal-Mart ???? I'll add my voice to Noel's. Norton, in my view, makes the worstsecurity software on the market. Stay away from McAfee too. They and Norton are the two poorestproducts. Microsoft Security Essentials is a good product, but AVG, although itused to be one of the better ones, no longer is. And you shouldcertainly not run *both* since they are both anti-virus programs. Donot run more than one anti-virus, since they can conflict with eachother. Here are my recommendations: For an anti-virus, run eSET NOD32, if you are willing to pay for it.If you want a freeware product, choose one of the following three: AviraAvast Microsoft Security Essentials Also run *both* of the following anti-spyware products: MalwareBytes AntiMalwareSuperAntiSpyware -- Ken BlakePlease Reply to the Newsgroup Ken Blake

"Ken Blake, Microsoft MVP" wrote in message news:84e4f4fc-246c-4093-ba90-717276fc8785...>> Here are my recommendations:>> For an anti-virus, run eSET NOD32, if you are willing to pay for it.> If you want a freeware product, choose one of the following three:>> Avira> Avast> Microsoft Security Essentials>> Also run *both* of the following anti-spyware products:>> MalwareBytes AntiMalware> SuperAntiSpyware>> Being the cheapskate Scotsman that I am, I go for the free stuff - and agreewith Ken the whole way down the line on that. (I used to sell AVG because I believed in it - I no longer sell it) For paid-for? - Kaspersky? perhaps... NOD32? maybe.... paid-for versions of the freebies? - don't be daft!<g>I *really* don't know what I'd pick for paid-for, But I do know that Norton,McAfee, and AVG wouldn't be among them. -- Noel Noel Paton | Nil Carborundum Illegitemi | CrashFixPC

How About You Gentlemen Evaluating VIPRE from SunBelt Software

I don't have a choice about the anti-virus software.From the event viewer for the crash:0000: 41 70 70 6c 69 63 61 74 Applicat0008: 69 6f 6e 20 46 61 69 6c ion Fail0010: 75 72 65 20 20 65 78 70 ure exp0018: 6c 6f 72 65 72 2e 65 78 lorer.ex0020: 65 20 36 2e 30 2e 32 39 e 6.0.290028: 30 30 2e 35 35 31 32 20 00.5512 0030: 69 6e 20 6d 73 68 74 6d in mshtm0038: 6c 2e 64 6c 6c 20 38 2e l.dll 8.0040: 30 2e 36 30 30 31 2e 31 0.6001.10048: 38 39 30 34 20 61 74 20 8904 at 0050: 6f 66 66 73 65 74 20 30 offset 00058: 30 31 36 37 34 37 36 0d 0167476.0060: 0a . Any possible solutions?Thanks in advance.Lorren

Run drwtsn32.exe and check the Crash Dump location. Check that file - does it have a timestamp that corresponds to the crash? If so, then ZIP up the user.dmp file and upload it to your SkyDrive, and provide a link.

"Lorren_3" wrote in message news:efcd66c1-08e9-41dd-8f63-aaabf4727a5c...I don't have a choice about the anti-virus software. You ALWAYS have a choice as to what software you run on your PC - or isn't it your PC?-- Noel Paton | Nil Carborundum Illegitemi | CrashFixPC